Millhill House Clearance — Health & Safety Policy
This Health and Safety Policy sets out the commitments and framework adopted by Millhill House Clearance for all house clearance, rubbish removal and waste collection activities within our operational service area. The purpose of this policy is to protect the health, safety and welfare of employees, contractors, clients and the public while delivering professional rubbish removal and clearance services. We recognise that safe operations are integral to our work as a clearance company and rubbish collection provider, and we will take proportionate steps to manage foreseeable risks.
Scope: This policy applies to every site and vehicle where Millhill's staff perform house clearance, junk removal, waste clearance or related duties. It covers routine domestic clearances, commercial tidy-ups, bulky waste removal and temporary storage for disposal. The policy establishes roles and responsibilities, outlines required controls, and sets standards for training, incident reporting and regulatory compliance. All persons engaged by the company are expected to comply in order to maintain a safe working environment.
Management Responsibilities: Senior management will provide leadership and resources to implement this policy. Managers are required to carry out and document risk assessments prior to clearance work, appoint competent supervisors for each job, and ensure that legally required permits and safe systems of work are in place. Managers must ensure: adequate PPE is provided; vehicles are roadworthy and loaded safely; and that staff receive induction and ongoing training relevant to rubbish removal, waste handling and clearance operations.
Operational Controls: Safe manual handling techniques, use of trolleys and lifting aids, and correct lifting limits are enforced to prevent musculoskeletal injuries during furniture and bulky item removal. Traffic management around collection points, safe parking practices and segregation of pedestrian routes are part of our operational plan for each clearance task. All staff must wear designated high-visibility clothing, gloves and protective footwear when on-site or servicing customer premises.
Hazardous Materials and Emergency Procedures: Where hazardous items are encountered (for example, batteries, solvents, paints or asbestos suspect materials), work will stop and the item will be isolated. Trained personnel will follow established hazardous waste handling procedures and arrange appropriate disposal through licensed channels. Emergency procedures include first aid provision, clear incident reporting lines, fire response plans and contact with emergency services when required. Employees are required to report incidents promptly to enable immediate corrective measures and future prevention.
Equipment and Site Safety: All clearance equipment, including hand trucks, harnesses, cutting tools and lifting gear, will be inspected regularly and maintained. The following mandatory on-site rules apply:
- Pre-job checks: verify the condition of tools and vehicles.
- PPE usage: gloves, steel-toe boots and eye protection where relevant.
- Segregation of waste: separate recyclable, hazardous and general waste for correct disposal.
- Safe stacking and loading: secure loads to prevent shifting during transport.
Monitoring, Contractors and Compliance
Contractors and subcontractors working on behalf of Millhill House Clearance must demonstrate safe working practices, valid insurance and appropriate qualifications. The company will monitor performance through site inspections, vehicle checks and periodic safety audits. Compliance with applicable waste management and health and safety laws is mandatory; records of training, risk assessments and incident reports will be maintained to demonstrate due diligence. Where corrective actions are required, these will be tracked to closure and lessons learned will be shared to improve the overall rubbish service operation.
Training and Competency: Millhill commits to providing ongoing competence development including induction training for new starters, refresher courses on manual handling and hazardous materials awareness, and job-specific coaching for drivers and site supervisors. Competency evaluations will be carried out to confirm that staff can perform clearance duties safely and that they understand the specific hazards associated with rubbish removal and waste disposal tasks.
